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Privacy Policy

1. Overview
​

This Privacy Policy explains how Ostix Consulting (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website or engage with our services. We aim to keep data collection minimal and transparent.

2. Information We Collect

2.1 Information you provide directly


We may collect personal information when you:

  • Submit a contact form

  • Book a consultation

  • Request information or resources

  • Subscribe to updates
     

This typically includes:

  • Name

  • Email address

  • Phone number

  • Business details

  • Any message you send us
     

We do not collect sensitive personal information.

2.2 Information collected automatically

Like most websites, we collect basic analytics data to understand how people use the site. This may include:

  • IP address (anonymised where possible)

  • Device type

  • Pages visited

  • Referring website

  • Time spent on the site
     

If Google Analytics or similar tools are used, their tracking behaviour also applies.
We do not use cookies for advertising or retargeting unless explicitly stated on the site.

2.3 Information from third-party platforms

If you reach us through LinkedIn, Google, or another external platform, we may receive basic profile or interaction data depending on their privacy settings.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Provide proposals or service recommendations

  • Book meetings or consultations

  • Improve website performance and user experience

  • Maintain internal business records
     

We do not sell, trade, or rent your information.

4. Legal Basis for Processing (NZ & GDPR-Compatible)

We process personal information on the basis of:

  • Legitimate interests (running and improving our business)

  • Consent (when you submit a form or request contact)

  • Contractual necessity (when engaging in paid work)

5. Data Storage & Security

We store information using reputable cloud-based tools such as:

  • Google Workspace

  • WordPress

  • CRM or booking tools (if enabled)

We take reasonable steps to keep information secure, including encrypted connections (SSL), password protection, and limited-access systems.

6. Data Retention

We keep contact form submissions and client-related communications for as long as they are relevant for business purposes, or until you request deletion.

Analytics data is stored according to the retention settings in the respective platform (e.g., Google Analytics).

You may request at any time:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • To withdraw consent for marketing communication

To request this, contact: {{your email}}

You may request at any time:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • To withdraw consent for marketing communication

To request this, contact: {{your email}}

8. Sharing of Information

We may share information only with trusted service providers that help us run the business, such as:

  • Website hosting providers

  • Email and CRM services

  • Analytics platforms

These providers are required to protect your information and use it only for the purpose of providing their services.

We do not share personal information with advertisers or unrelated third parties.

9. Cookies & Tracking Technologies

Our website may use essential cookies to improve functionality and security.
If analytics or marketing cookies are added later, a cookie banner may be displayed to meet compliance obligations.

10. External Links

Links on our site may lead to external websites. We are not responsible for their content or privacy practices.

11. Updates to This Policy

We may update this policy occasionally to reflect changes in our services or legal requirements. The updated version will always be posted on this page.

12. Contact Us

If you have any questions or requests regarding this policy, contact us

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